MEFERI Support & Helpdesk | Official Portal

Your Gateway to
Seamless Support

Effortless Access to Helpdesk (create tickets), Product Expertise, and Resources for Your Success.

Contact Support

Access Helpdesk

Committed to Your Success

At MEFERI, we are dedicated to providing world-class support, helping you unlock the full potential of our products and solutions. Our experienced team ensures your inquiries are addressed efficiently, guaranteeing a seamless user experience.

Whether you need assistance with troubleshooting, helpdesk access, or exploring MEFERI’s advanced features, we have the expertise to guide you every step of the way. Count on us for timely and effective solutions.

How Can We Assist You?

Our Expertise, Your Support.

Access Assistance

Help with logging into portals, account
activations, and password resets.

Product Support

Solutions for device troubleshooting, software
compatibility issues, and operational errors.

Portal Management

Guidance on ticket tracking, data sharing, and
collaborative tools.

General Support

Information about warranties, service coverage, and
other inquiries.

Support Channels: Find the Right Way to Connect

We offer multiple support channels to ensure you receive the help you need quickly
and conveniently. Choose the best option for your situation below.

Phone Support

Call us directly for urgent matters or real-time assistance. Our team is ready to address your concerns quickly and efficiently.

+86 400-1818-815

Email Support

We offer multiple support channels to ensure you receive the help you need quickly and conveniently. Choose the best option for your situation below.

support@meferi.com

Online Support Form

Submit your request through our online form to ensure it is routed to the correct team for a swift response.

Contact Support Form

Telegram Support Bot

Chat with us for quick support or to share details about your concern for fast and accurate assistance.

Start Telegram Support

Efficient and Transparent Support with the Technical Support Portal

Streamline your support experience with tools built for efficiency.

Monitor the progress of your ticket in real-time.
Upload documents, images, or videos for faster resolution.
Tickets are routed to specialists for priority processing.
Add team members to tickets for collaboration and delegation.
Stay updated with automated ticket notifications.

Access Helpdesk

MEFERI Support Portal – Technical Support & Helpdesk

Expedite Your Resolution

Follow these simple steps to help us resolve your issue faster.

Provide Detailed Information

Include a clear description of the issue and specify relevant product or portal
details for accurate diagnostics.

Attach Visual Evidence

Upload screenshots, videos, or other supporting materials to illustrate the
problem effectively.

Share Preferences

Specify your preferred communication method to receive updates seamlessly
and stay informed.

Ultimate Protection for Your Devices

MEFERI MeCare: Premium Support Made Easy

Extend your device’s life with MEFERl MeCare Service Contracts. Experience unmatched coverage and professional support beyond standard warranties.

Learn More

Stay Connected with MEFERI

Choose Your Preferred Platform to Receive Updates from MEFERI.

Official News Channels

Stay Updated on MEFERI’s Innovations and Events.

Receive the latest updates on MEFERI’s product innovations, events, and industry insights.

Telegram News Channel Join on Telegram

WhatsApp News Channel Follow on WhatsApp

Support Updates Channels

Get Real-Time Updates on MEFERI Support.

Subscribe for critical technical announcements, updates on marketing materials, and essential resources.

Telegram News Channel Join on Telegram

WhatsApp News Channel Follow on WhatsApp

MEFERI Support & Helpdesk | Official Portal