{"id":14024,"date":"2025-12-08T08:19:14","date_gmt":"2025-12-08T07:19:14","guid":{"rendered":"https:\/\/meferi.com\/?page_id=14024"},"modified":"2025-12-08T10:01:27","modified_gmt":"2025-12-08T09:01:27","slug":"global-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/meferi.com\/tr\/support-services\/legal-center\/global-terms-and-conditions-of-sale\/","title":{"rendered":"K\u00fcresel Sat\u0131\u015f \u015eartlar\u0131 ve Ko\u015fullar\u0131"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row row top-row gradient-container-1 wpb_custom_034b39d9bc6c6b310d69e39f0ccf274f\"><div class=\"gradient-column-1 vc_column_container col-md-12\"><div class=\"wpb_wrapper vc_column-inner\"><\/div><\/div><\/div><div class=\"vc_row wpb_row row top-row gradient-container-2 vc_custom_1755170329356 wpb_custom_034b39d9bc6c6b310d69e39f0ccf274f\"><div class=\"gradient-column-2 vc_column_container col-md-12 vc_custom_1755170292382\"><div class=\"wpb_wrapper vc_column-inner\">\r\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1765184479277 wpb_custom_7c91d232724f73626cc933bd95b25ff0\" >\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h1><strong>MEFERI K\u00fcresel Sat\u0131\u015f \u015eartlar\u0131 ve Ko\u015fullar\u0131<\/strong><\/h1>\n<p><strong>Y\u00fcr\u00fcrl\u00fck Tarihi: 08.12.2025<\/strong><\/p>\n<p><strong>\u00d6NEML\u0130 DUYURU:<\/strong><\/p>\n<p>BU BELGE, KAMUYA A\u00c7IK B\u0130R TEKL\u0130F TE\u015eK\u0130L ETMEKTED\u0130R. ALICI, B\u0130R SATIN ALMA S\u0130PAR\u0130\u015e\u0130 VEREREK, B\u0130R TEKL\u0130F\u0130 KABUL EDEREK VEYA MEFERI TECHNOLOGIES CO., LTD. VEYA BA\u011eLI KURULU\u015eLARI TARAFINDAN D\u00dcZENLENEN B\u0130R FATURAYI \u00d6DEYEREK BU H\u00dcK\u00dcM VE KO\u015eULLARA BA\u011eLI KALMAYI KABUL EDER.<\/p>\n<h3><strong>1. Uygulanabilirlik ve Kapsam<\/strong><\/h3>\n<p><strong>1.1. Genel Uygulanabilirlik.<\/strong>\u00a0Bu MEFERI Global Sat\u0131\u015f \u015eartlar\u0131 ve Ko\u015fullar\u0131 (\u201c\u015eartlar\u201d), \u00dcr\u00fcnlerin, Yaz\u0131l\u0131mlar\u0131n ve Hizmetlerin t\u00fcm tekliflerini, fiyat tekliflerini, sat\u0131\u015flar\u0131n\u0131 ve teslimatlar\u0131n\u0131 d\u00fczenler.\u00a0<strong>MEFERI Teknolojileri A.\u015e.<\/strong>\u00a0ve i\u015ftirakleri veya ba\u011fl\u0131 kurulu\u015flar\u0131 (topluca \u201cMEFERI\u201d veya \u201cSat\u0131c\u0131\u201d) herhangi bir al\u0131c\u0131ya (\u201cAl\u0131c\u0131\u201d).<\/p>\n<p><strong>1.2. Halka A\u00e7\u0131k Teklif ve Kabul.<\/strong> Bu \u015eartlar, \u00dcr\u00fcn ve Hizmetlerin sat\u0131\u015f\u0131 i\u00e7in ge\u00e7erli bir kamuya a\u00e7\u0131k teklif niteli\u011findedir. Al\u0131c\u0131n\u0131n kabul\u00fc a\u015fa\u011f\u0131daki \u015fekilde teyit edilir:<\/p>\n<p>(a) MEFERI teklifine at\u0131fta bulunan bir Sat\u0131n Alma Sipari\u015fi (PO) d\u00fczenlemek; (b) MEFERI taraf\u0131ndan d\u00fczenlenen bir faturay\u0131 (tamamen veya k\u0131smen) \u00f6demek; veya (c) \u00dcr\u00fcnlerin teslimini kabul etmek veya Hizmetleri etkinle\u015ftirmek.<\/p>\n<p>Bu \u015eartlar, daha \u00f6nceki s\u00f6zl\u00fc veya yaz\u0131l\u0131 anla\u015fmalar\u0131n yerine ge\u00e7er. Bununla birlikte, bu \u015eartlar ile her iki Taraf\u0131n yetkili temsilcileri taraf\u0131ndan kar\u015f\u0131l\u0131kl\u0131 olarak imzalanm\u0131\u015f belirli bir Ana Sat\u0131n Alma S\u00f6zle\u015fmesi, Da\u011f\u0131t\u0131m S\u00f6zle\u015fmesi, Ortakl\u0131k S\u00f6zle\u015fmesi veya Hizmet S\u00f6zle\u015fmesi aras\u0131nda herhangi bir \u00e7eli\u015fki veya tutars\u0131zl\u0131k olmas\u0131 durumunda, s\u00f6z konusu imzal\u0131 s\u00f6zle\u015fmenin \u015fartlar\u0131 ge\u00e7erli olacakt\u0131r.<\/p>\n<p><strong>1.3. De\u011fi\u015fiklik.<\/strong>\u00a0Al\u0131c\u0131n\u0131n Sat\u0131n Alma Sipari\u015finde veya di\u011fer belgelerde yer alan ve bu \u015eartlarla \u00e7eli\u015fen veya bunlara ekleme yapan her t\u00fcrl\u00fc \u015fart ve ko\u015ful, MEFERI taraf\u0131ndan yaz\u0131l\u0131 olarak a\u00e7\u0131k\u00e7a kabul edilmedik\u00e7e ge\u00e7ersiz say\u0131lacak ve h\u00fck\u00fcms\u00fcz olacakt\u0131r.<\/p>\n<h3><strong>2. Tan\u0131mlar<\/strong><\/h3>\n<ul>\n<li><strong>Yetkili \u0130\u015f Orta\u011f\u0131:<\/strong>\u00a0Ge\u00e7erli bir lisansa sahip yasal bir kurulu\u015f (Distrib\u00fct\u00f6rler, Bayiler ve Servis Merkezleri dahil).\u00a0<strong>Yetkili \u0130\u015f Orta\u011f\u0131 Sertifikas\u0131<\/strong>\u00a0MEFERI taraf\u0131ndan verilmi\u015ftir. Bu stat\u00fc, MEFERI ile imzalanan ilgili anla\u015fmalar kapsam\u0131ndaki y\u00fck\u00fcml\u00fcl\u00fcklerin yerine getirilmesine ba\u011fl\u0131 olarak y\u0131ll\u0131k olarak yenilenir.<\/li>\n<li><strong>\u0130\u015f orta\u011f\u0131:<\/strong>\u00a0MEFERI&#039;yi kontrol eden, MEFERI taraf\u0131ndan kontrol edilen veya MEFERI ile ortak kontrol alt\u0131nda olan herhangi bir kurulu\u015f.<\/li>\n<li><strong>Al\u0131c\u0131:<\/strong>\u00a0MEFERI&#039;den \u00dcr\u00fcn veya Hizmet sat\u0131n alan herhangi bir birey, \u015firket veya t\u00fczel ki\u015fi, bunlarla s\u0131n\u0131rl\u0131 olmamak \u00fczere;\u00a0<strong>Yetkili Ortaklar<\/strong>\u00a0ve Son Kullan\u0131c\u0131lar.<\/li>\n<li><strong>Son Kullan\u0131c\u0131:<\/strong>\u00a0\u00dcr\u00fcn\u00fc veya hizmeti yeniden sat\u0131\u015f amac\u0131yla de\u011fil, dahili kullan\u0131m i\u00e7in sat\u0131n alan nihai al\u0131c\u0131.<\/li>\n<li><strong>\u00dcr\u00fcnler:<\/strong>\u00a0MEFERI&#039;nin donan\u0131m ekipman\u0131 yelpazesi; mobil bilgisayarlar, taray\u0131c\u0131lar, tabletler, masa\u00fcst\u00fc bilgisayarlar, yaz\u0131c\u0131lar ve aksesuarlar\u0131 i\u00e7ermektedir.<\/li>\n<li><strong>Hizmetler:<\/strong>\u00a0MEFERI taraf\u0131ndan sa\u011flanan somut ve soyut hizmetler aras\u0131nda MeCare Hizmet S\u00f6zle\u015fmeleri, profesyonel hizmetler ve yaz\u0131l\u0131m bak\u0131m\u0131 yer almaktad\u0131r.<\/li>\n<li><strong>Yaz\u0131l\u0131m:<\/strong>\u00a0MEFERI taraf\u0131ndan lisanslanan, bellenim, i\u015fletim sistemleri ve uygulamalar (\u00f6rne\u011fin Shadowalk, MeVision) dahil olmak \u00fczere makine taraf\u0131ndan okunabilir talimatlar.<\/li>\n<li><strong>MeCare S\u00f6zle\u015fmesi:<\/strong>\u00a0\u00d6n \u00f6demeli bir hizmet s\u00f6zle\u015fmesi olup, uzat\u0131lm\u0131\u015f garanti, destek ve onar\u0131m kapsam\u0131n\u0131 i\u00e7erir ve belirli &quot;MeCare Genel Hizmet \u015eartlar\u0131&quot;na tabidir.\u201c<\/li>\n<li><strong>Yedek par\u00e7a:<\/strong>\u00a0MEFERI taraf\u0131ndan tedarik edilen, \u00fcr\u00fcnlerin onar\u0131m\u0131 i\u00e7in tasarlanm\u0131\u015f orijinal bile\u015fenler, alt montajlar ve par\u00e7alar.\u00a0<strong>Not:<\/strong>\u00a0Yedek Par\u00e7a sat\u0131\u015f\u0131, yaln\u0131zca ge\u00e7erli bir Servis S\u00f6zle\u015fmesi bulunan ve Hibrit Servis Modeli kapsam\u0131nda faaliyet g\u00f6steren Yetkili Servis Merkezleri veya Distrib\u00fct\u00f6rlerle s\u0131n\u0131rl\u0131d\u0131r.<\/li>\n<li><strong>Liste fiyat\u0131:<\/strong>\u00a0MEFERI taraf\u0131ndan belirli bir b\u00f6lgedeki son kullan\u0131c\u0131lara sat\u0131lmas\u0131 \u00f6nerilen \u00dcr\u00fcnler ve\/veya Hizmetler i\u00e7in \u00f6nerilen perakende sat\u0131\u015f fiyat\u0131 (MSRP).<\/li>\n<li><strong>Fiyat \u0130ndirimleri (PC):<\/strong>\u00a0MEFERI&#039;ye kay\u0131tl\u0131 projelere ba\u011fl\u0131 olarak MEFERI taraf\u0131ndan verilen \u00f6zel, projeye \u00f6zg\u00fc fiyatland\u0131rma veya indirimler. PC&#039;ler standart \u0130\u015f Orta\u011f\u0131 fiyatland\u0131rmas\u0131ndan farkl\u0131d\u0131r ve belirli f\u0131rsatlar i\u00e7in vaka baz\u0131nda onaylan\u0131r.<\/li>\n<\/ul>\n<h3><strong>3. Sipari\u015fler, Fiyatland\u0131rma ve Proje Kayd\u0131<\/strong><\/h3>\n<p><strong>3.1. Sipari\u015f Verme.<\/strong>\u00a0Sipari\u015fler, resmi Sat\u0131n Alma Sipari\u015fi (PO) veya MEFERI \u0130\u015f Orta\u011f\u0131 Portal\u0131 arac\u0131l\u0131\u011f\u0131yla verilecektir. PO, bir sat\u0131n alma teklifi niteli\u011findedir ve MEFERI taraf\u0131ndan yaz\u0131l\u0131 Sipari\u015f Onay\u0131 veya Fatura ile kabul edilmesine tabidir.<\/p>\n<p><strong>3.2. Fiyatland\u0131rma.<\/strong>\u00a0Aksi yaz\u0131l\u0131 olarak kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, fiyatlar sipari\u015fin kabul edildi\u011fi tarihte ge\u00e7erli olan MEFERI&#039;nin standart fiyatlar\u0131 olacakt\u0131r. Fiyatlara vergiler, g\u00fcmr\u00fck vergileri, har\u00e7lar ve nakliye masraflar\u0131 dahil de\u011fildir (belirli Incoterms \u015fartlar\u0131 ge\u00e7erli olmad\u0131\u011f\u0131 s\u00fcrece). Nakliye masraflar\u0131, ayr\u0131 bir belgede aksi kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, ilgili faturada belirtildi\u011fi \u015fekilde Al\u0131c\u0131 taraf\u0131ndan \u00f6denecektir.<\/p>\n<p><strong>3.3. Fiyat \u0130ndirimleri (PC) i\u00e7in Proje Kayd\u0131.<\/strong><\/p>\n<p>Piyasa ko\u015fullar\u0131, hacim veya stratejik \u00f6nem nedeniyle belirli bir proje i\u00e7in standart fiyatland\u0131rma rekabet\u00e7i de\u011filse, Al\u0131c\u0131 (yetkili bir Ortak ise) projeyi MEFERI Ortak Portal\u0131 arac\u0131l\u0131\u011f\u0131yla kaydedebilir. <a href=\"https:\/\/portal.meferi.com\/\">https:\/\/portal.meferi.com\/<\/a>.<\/p>\n<ul>\n<li><strong>\u0130\u015flem:<\/strong>\u00a0Al\u0131c\u0131, do\u011fru proje detaylar\u0131n\u0131 sunmal\u0131d\u0131r. MEFERI, talebi inceleyecek ve kendi takdirine ba\u011fl\u0131 olarak fiyat indirimi sa\u011flayabilir.<\/li>\n<li><strong>Ko\u015fullar:<\/strong>\u00a0Fiyat indirimi kapsam\u0131nda sat\u0131n al\u0131nan \u00fcr\u00fcnler, yaln\u0131zca kay\u0131t s\u0131ras\u0131nda belirtilen belirli son kullan\u0131c\u0131ya ve belirli proje i\u00e7in sat\u0131lmal\u0131d\u0131r. Bu \u00fcr\u00fcnlerin ba\u015fka m\u00fc\u015fterilere y\u00f6nlendirilmesi, indirimin iptaline ve cezai yapt\u0131r\u0131mlara yol a\u00e7abilir.<\/li>\n<\/ul>\n<p><strong>3.4. Faturalama ve \u00d6deme.<\/strong><\/p>\n<ul>\n<li><strong>Standart \u015eartlar:<\/strong>\u00a0100% Sevkiyat\/aktivasyondan \u00f6nce \u00f6n \u00f6deme, yaz\u0131l\u0131 olarak a\u00e7\u0131k\u00e7a kredi ko\u015fullar\u0131 verilmedi\u011fi s\u00fcrece ge\u00e7erlidir.<\/li>\n<li><strong>Para birimi:<\/strong>\u00a0\u00d6demeler, faturada belirtilen para birimiyle (genellikle USD, EUR veya CNY) yap\u0131lmal\u0131d\u0131r.<\/li>\n<li><strong>Gecikmi\u015f \u00d6demeler:<\/strong>\u00a0MEFERI, \u00f6demelerin gecikmesi durumunda teslimatlar\u0131 veya hizmet aktivasyonunu ask\u0131ya alma hakk\u0131n\u0131 sakl\u0131 tutar.<\/li>\n<\/ul>\n<h3><strong>4. Sat\u0131\u015f Kanallar\u0131 ve Do\u011frudan Sat\u0131\u015f Politikas\u0131<\/strong><\/h3>\n<p><strong>4.1. Kanal Odakl\u0131 Strateji.<\/strong>\u00a0MEFERI, \u00f6ncelikle yetkili Distrib\u00fct\u00f6rler, Bayiler ve \u0130\u015ftirak\u00e7ilerden olu\u015fan k\u00fcresel bir a\u011f arac\u0131l\u0131\u011f\u0131yla faaliyet g\u00f6stermektedir. MEFERI, bu i\u015f orta\u011f\u0131 ekosistemini korumaya ve desteklemeye kendini adam\u0131\u015ft\u0131r.<\/p>\n<p><strong>4.2. Do\u011frudan Sat\u0131\u015f H\u00fckm\u00fc.<\/strong>\u00a0Yukar\u0131dakilere ra\u011fmen, MEFERI, i\u015f s\u00fcreklili\u011fini ve marka itibar\u0131n\u0131 sa\u011flamak amac\u0131yla a\u015fa\u011f\u0131daki belirli ko\u015fullar alt\u0131nda \u00dcr\u00fcn ve Hizmetleri do\u011frudan Son Kullan\u0131c\u0131ya veya Al\u0131c\u0131ya satma hakk\u0131n\u0131 sakl\u0131 tutar:<\/p>\n<p>(A)\u00a0<strong>Partnerlerin Yoklu\u011fu:<\/strong>\u00a0Son kullan\u0131c\u0131n\u0131n bulundu\u011fu b\u00f6lgede veya y\u00f6rede sipari\u015fi yerine getirebilecek (g\u00fcmr\u00fckleme ve yerel teslimat dahil) yetkili bir Distrib\u00fct\u00f6r veya Bayi bulunmamas\u0131 durumunda.<\/p>\n<p>(B)\u00a0<strong>\u0130\u015f Orta\u011f\u0131n\u0131n Kurallara Uymama Durumu:<\/strong>\u00a0Belirlenen Ortak, Distrib\u00fct\u00f6r veya Ba\u011fl\u0131 Kurulu\u015f, MEFERI ile yapt\u0131\u011f\u0131 s\u00f6zle\u015fmeyi esasl\u0131 bir \u015fekilde ihlal ederse veya m\u00fc\u015fteri taraf\u0131ndan talep edilen yeterli hizmet seviyelerini sa\u011flayamazsa.<\/p>\n<p>(C)\u00a0<strong>Stratejik Gereklilik:<\/strong>\u00a0Son kullan\u0131c\u0131 ile kar\u015f\u0131l\u0131kl\u0131 anla\u015fma sa\u011flanmas\u0131 durumunda veya \u00e7\u00f6z\u00fcm\u00fcn karma\u015f\u0131kl\u0131\u011f\u0131 do\u011frudan \u00fcreticiyle ileti\u015fimi gerektirdi\u011finde.<\/p>\n<ul>\n<li><em>Not:<\/em>\u00a0Bu gibi durumlarda, MEFERI, bir i\u015f orta\u011f\u0131 kurulduktan veya sorunlar \u00e7\u00f6z\u00fcld\u00fckten sonra hesab\u0131 nitelikli bir i\u015f orta\u011f\u0131na devretmeyi ama\u00e7lamaktad\u0131r.<\/li>\n<\/ul>\n<h3><strong>5. Yaz\u0131l\u0131m Lisanslama (Shadowalk ve Donan\u0131m Yaz\u0131l\u0131m\u0131)<\/strong><\/h3>\n<p><strong>5.1. Lisans, Sat\u0131\u015f De\u011fil.<\/strong>\u00a0MEFERI taraf\u0131ndan sa\u011flanan t\u00fcm yaz\u0131l\u0131mlar (donan\u0131ma entegre veya ba\u011f\u0131ms\u0131z) lisansl\u0131d\u0131r, sat\u0131lmaz. Yaz\u0131l\u0131m\u0131n kullan\u0131m\u0131 ilgili \u015fartlara tabidir.\u00a0<strong>Son Kullan\u0131c\u0131 Lisans S\u00f6zle\u015fmesi (EULA)<\/strong>\u00a0ve\/veya belirli Hizmet \u015eartlar\u0131.<\/p>\n<p><strong>5.2. Shadowalk MDM\/EMM Lisanslama Modelleri.<\/strong><\/p>\n<p>MEFERI, Shadowalk (Mobil Cihaz Y\u00f6netimi) \u00e7\u00f6z\u00fcm\u00fcn\u00fc iki farkl\u0131 model alt\u0131nda sunmaktad\u0131r. Al\u0131c\u0131, sat\u0131n alma sipari\u015finde istedi\u011fi modeli belirtmelidir:<\/p>\n<ul>\n<li><strong>(A) Bulut Lisans\u0131 (SaaS):<\/strong>\u00a0MEFERI&#039;nin bulut altyap\u0131s\u0131nda bar\u0131nd\u0131r\u0131lan abonelik tabanl\u0131 bir model. Sunucu bak\u0131m\u0131, g\u00fcvenlik ve \u00e7al\u0131\u015fma s\u00fcresinden MEFERI sorumludur. Al\u0131c\u0131, \u00f6deme yap\u0131ld\u0131ktan sonra eri\u015fim kimlik bilgilerini al\u0131r.<\/li>\n<li><strong>(B) Yerinde Kullan\u0131m Lisans\u0131:<\/strong>\u00a0Al\u0131c\u0131n\u0131n (veya Son Kullan\u0131c\u0131n\u0131n) kendi yerel sunucular\u0131na kurulan, s\u00fcresiz veya belirli d\u00f6nemlere dayal\u0131 bir lisans. Bu model, bulut kullan\u0131m\u0131n\u0131 yasaklayan kat\u0131 veri egemenli\u011fi veya kurumsal g\u00fcvenlik politikalar\u0131na sahip m\u00fc\u015fteriler i\u00e7in tasarlanm\u0131\u015ft\u0131r. Al\u0131c\u0131, kendi ortam\u0131ndaki sunucu altyap\u0131s\u0131, veri yedeklemeleri ve g\u00fcvenlikten tamamen sorumludur.<\/li>\n<\/ul>\n<p><strong>5.3. \u00dcr\u00fcn Yaz\u0131l\u0131m\u0131.<\/strong>\u00a0Al\u0131c\u0131ya, yaz\u0131l\u0131m\u0131 yaln\u0131zca y\u00fcklendi\u011fi belirli MEFERI \u00dcr\u00fcn\u00fcn\u00fcn \u00e7al\u0131\u015fmas\u0131 i\u00e7in kullanma konusunda s\u0131n\u0131rl\u0131, devredilemez bir lisans verilir.<\/p>\n<h3><strong>6. MeCare Servis S\u00f6zle\u015fmeleri<\/strong><\/h3>\n<p><strong>6.1. \u0130\u015flemin Niteli\u011fi.<\/strong>\u00a0MeCare Servis S\u00f6zle\u015fmesi, MEFERI&#039;nin geni\u015fletilmi\u015f destek, onar\u0131m ve bak\u0131m hizmetleri sa\u011flama taahh\u00fcd\u00fcn\u00fc temsil eder. Bu s\u00f6zle\u015fme dijital bir \u00fcr\u00fcn niteli\u011findedir.<\/p>\n<p><strong>6.2. Edinme ve \u00d6deme Zinciri.<\/strong><\/p>\n<ul>\n<li><strong>Sat\u0131n almak:<\/strong>\u00a0Son Kullan\u0131c\u0131lar, MeCare S\u00f6zle\u015fmelerini Yetkili Ortaklar arac\u0131l\u0131\u011f\u0131yla veya do\u011frudan MEFERI Ba\u011fl\u0131 Kurulu\u015flar\u0131ndan sat\u0131n alabilirler.<\/li>\n<li><strong>Fon Ak\u0131\u015f\u0131:<\/strong>\u00a0Son kullan\u0131c\u0131 sat\u0131c\u0131ya (\u00f6rne\u011fin, bayiye) \u00f6deme yapar. Sat\u0131c\u0131 \u00f6demeyi tedarik zinciri \u00fczerinden (\u00f6rne\u011fin, distrib\u00fct\u00f6r arac\u0131l\u0131\u011f\u0131yla) MEFERI&#039;ye iletir.<\/li>\n<li><strong>Y\u00fck\u00fcml\u00fcl\u00fck:<\/strong>\u00a0\u00d6deme i\u015fleminin ba\u015far\u0131yla tamamlanmas\u0131n\u0131n, MeCare S\u00f6zle\u015fmesinin etkinle\u015ftirilmesinin ve belirli bir Yetkili Servis Merkezine devredilmesinin ard\u0131ndan, s\u00f6z konusu Yetkili Servis Merkezi, ge\u00e7erli MeCare Genel Hizmet \u015eartlar\u0131na uygun olarak onar\u0131m ve destek hizmetlerini yerine getirme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc \u00fcstlenir.<\/li>\n<\/ul>\n<p><strong>6.3. Etkinle\u015ftirme ve Y\u00f6neti\u015fim.<\/strong><\/p>\n<ul>\n<li><strong>Ayr\u0131 bir imza gerekmiyor:<\/strong>\u00a0MeCare Servis SKU&#039;sunu i\u00e7eren faturan\u0131n \u00f6denmesi, \u015fartlar\u0131n kabul edildi\u011fi anlam\u0131na gelir. Kapsam\u0131n ge\u00e7erlili\u011fini do\u011frulamak i\u00e7in fiziksel imza gerekmez.<\/li>\n<li><strong>Dok\u00fcmantasyon:<\/strong>\u00a0Sipari\u015f i\u015fleme al\u0131nd\u0131\u011f\u0131nda, MEFERI bir belge olu\u015fturacak ve bunu e-posta yoluyla g\u00f6nderecektir.\u00a0<strong>Hizmet Etkinle\u015ftirme Paketi<\/strong>, i\u00e7ermek:\n<ol>\n<li><strong>Etkinle\u015ftirme Mektubu:<\/strong>\u00a0Kapsama tarihleri ve seri numaralar\u0131n\u0131n do\u011frulanmas\u0131.<\/li>\n<li><strong>MeCare Destek Hizmetleri Rehberi:<\/strong>\u00a0Servis talebi (RMA) nas\u0131l yap\u0131l\u0131r?.<\/li>\n<li><strong>Genel Hizmet \u015eartlar\u0131:<\/strong>\u00a0Se\u00e7ilen plan\u0131 d\u00fczenleyen belirli yasal \u015fartlar (\u00f6rne\u011fin, MeCare Lite, Plus, Ultimate).<\/li>\n<\/ol>\n<\/li>\n<li><strong>Hizmet Sunumu:<\/strong>\u00a0Onar\u0131m ve destek i\u015flemleri, son kullan\u0131c\u0131n\u0131n konumuna en yak\u0131n MEFERI Yetkili Servis Merkezi taraf\u0131ndan ger\u00e7ekle\u015ftirilir; bu sayede yerel dil deste\u011fi sa\u011flan\u0131r ve lojistik s\u00fcresi en aza indirilir.<\/li>\n<\/ul>\n<h3><strong>7. Teslimat, M\u00fclkiyet ve Risk<\/strong><\/h3>\n<p><strong>7.1. Teslimat \u015eartlar\u0131.<\/strong>\u00a0Faturada aksi belirtilmedik\u00e7e, fiziksel \u00fcr\u00fcnlerin teslimat \u015fartlar\u0131 \u015f\u00f6yledir:\u00a0<strong>FCA (\u00dccretsiz Ta\u015f\u0131y\u0131c\u0131)<\/strong>\u00a0MEFERI&#039;nin belirlenmi\u015f deposu (Incoterms\u00ae 2020). Sevkiyat tarihleri yaln\u0131zca tahmini tarihlerdir.<\/p>\n<p><strong>7.2. M\u00fclkiyet ve Risk.<\/strong><\/p>\n<ul>\n<li><strong>Kay\u0131p Riski:<\/strong>\u00a0\u00dcr\u00fcnlerin ilk ta\u015f\u0131y\u0131c\u0131ya teslim edilmesiyle birlikte al\u0131c\u0131ya ge\u00e7er.<\/li>\n<li><strong>M\u00fclkiyetin Sakl\u0131 Tutulmas\u0131:<\/strong>\u00a0MEFERI, tam \u00f6deme al\u0131nana kadar \u00dcr\u00fcnlerin m\u00fclkiyetini elinde tutar.<\/li>\n<\/ul>\n<p><strong>7.3. Elektronik Teslimat.<\/strong>\u00a0Hizmetler ve yaz\u0131l\u0131m lisanslar\u0131, aktivasyon anahtarlar\u0131n\u0131n, giri\u015f bilgilerinin veya Hizmet Aktivasyon Paketinin, Al\u0131c\u0131 taraf\u0131ndan Sat\u0131n Alma Sipari\u015finde veya sipari\u015f detaylar\u0131nda belirtilen e-posta adresine iletilmesiyle &quot;teslim edilmi\u015f&quot; say\u0131l\u0131r.<\/p>\n<h3><strong>8. Yedek Par\u00e7a K\u0131s\u0131tlamalar\u0131<\/strong><\/h3>\n<p><strong>8.1. Yaln\u0131zca Yetkili Al\u0131c\u0131lar.<\/strong>\u00a0Yedek par\u00e7a sat\u0131\u015f\u0131 kesinlikle a\u015fa\u011f\u0131dakilerle s\u0131n\u0131rl\u0131d\u0131r:<\/p>\n<p>(A)\u00a0<strong>Yetkili Servis Merkezleri (ASK)<\/strong>\u00a0ge\u00e7erli bir Hizmet S\u00f6zle\u015fmesi ile; veya<\/p>\n<p>(B)\u00a0<strong>Hibrit Ortaklar<\/strong>\u00a0(Onar\u0131m i\u015flemlerini ger\u00e7ekle\u015ftirme yetkisi veren ge\u00e7erli bir Servis S\u00f6zle\u015fmesine sahip olan) Distrib\u00fct\u00f6rler\/Bayiler.<\/p>\n<p><strong>8.2. Sat\u0131\u015f\u0131 Yasaklanm\u0131\u015f \u00dcr\u00fcnler.<\/strong>\u00a0MEFERI, 8.1 maddesindeki kriterleri kar\u015f\u0131lamayan kurulu\u015flardan gelen Yedek Par\u00e7a sipari\u015flerini reddeder. Bu, onar\u0131m kalitesi ve g\u00fcvenlik standartlar\u0131n\u0131n sa\u011flanmas\u0131n\u0131 garanti eder.<\/p>\n<h3><strong>9. Garanti<\/strong><\/h3>\n<p><strong>9.1. Standart Garanti.<\/strong>\u00a0MEFERI, \u00dcr\u00fcnlerin resmi olarak tan\u0131mlanan s\u00fcre boyunca malzeme ve i\u015f\u00e7ilik kusurlar\u0131ndan ar\u0131nm\u0131\u015f olaca\u011f\u0131n\u0131 garanti eder.\u00a0<strong>MEFERI Garanti \u015eartlar\u0131 ve Ko\u015fullar\u0131<\/strong>.<\/p>\n<ul>\n<li>Metnin tamam\u0131na \u015fu adresten ula\u015fabilirsiniz:\u00a0<a href=\"https:\/\/meferi.com\/tr\/us\/support-services\/warranty\/warranty-terms-and-conditions\/\">https:\/\/www.meferi.com\/en\/us\/support-services\/warranty\/warranty-terms-and-conditions<\/a><\/li>\n<\/ul>\n<p><strong>9.2. \u0130stisnalar.<\/strong>\u00a0Standart Garanti, \u00f6zel bir garanti kapsam\u0131nda olmad\u0131\u011f\u0131 s\u00fcrece, kaza sonucu olu\u015fan hasarlar\u0131, normal a\u015f\u0131nma ve y\u0131pranmay\u0131 veya yaz\u0131l\u0131m sorunlar\u0131n\u0131 kapsamaz.\u00a0<strong>MeCare Servis S\u00f6zle\u015fmesi<\/strong>\u00a0Ayr\u0131 olarak sat\u0131n al\u0131n\u0131r.<\/p>\n<h3><strong>10. Sorumlulu\u011fun S\u0131n\u0131rland\u0131r\u0131lmas\u0131<\/strong><\/h3>\n<p><strong>10.1. Dolayl\u0131 Zararlar\u0131n Hari\u00e7 Tutulmas\u0131.<\/strong>\u00a0MEFERI, hi\u00e7bir durumda, s\u00f6zle\u015fmeye, haks\u0131z fiile veya di\u011fer yasal teorilere dayal\u0131 olarak ortaya \u00e7\u0131kan dolayl\u0131, \u00f6zel, ar\u0131zi, cezai veya sonu\u00e7sal zararlardan (kar kayb\u0131, veri kayb\u0131 veya i\u015f kesintisi dahil) sorumlu tutulamaz.<\/p>\n<p><strong>10.2. Sorumluluk S\u0131n\u0131r\u0131.<\/strong>\u00a0MEFERI&#039;nin bu \u015fartlar kapsam\u0131ndaki herhangi bir i\u015flemden kaynaklanan veya bununla ilgili toplam y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc, al\u0131c\u0131 taraf\u0131ndan MEFERI&#039;ye, CLAIM&#039;ye yol a\u00e7an belirli \u00fcr\u00fcn veya hizmet i\u00e7in fiilen \u00f6denen toplam tutar\u0131 a\u015famaz.<\/p>\n<h3><strong>11. \u0130hracat Kontrol\u00fc ve Uyumluluk<\/strong><\/h3>\n<p><strong>11.1.<\/strong>\u00a0Al\u0131c\u0131, MEFERI taraf\u0131ndan tedarik edilen \u00dcr\u00fcnlerin, Yaz\u0131l\u0131mlar\u0131n ve Teknolojinin \u00c7in, Amerika Birle\u015fik Devletleri, Avrupa Birli\u011fi ve di\u011fer yarg\u0131 b\u00f6lgelerinin ihracat kontrol yasalar\u0131na ve d\u00fczenlemelerine tabi olabilece\u011fini kabul eder.<\/p>\n<p><strong>11.2.<\/strong>\u00a0Al\u0131c\u0131, y\u00fcr\u00fcrl\u00fckteki yasa ve y\u00f6netmeliklere ayk\u0131r\u0131 olarak herhangi bir \u00dcr\u00fcn\u00fc veya Yaz\u0131l\u0131m\u0131 ihra\u00e7 etmeyece\u011fini, yeniden ihra\u00e7 etmeyece\u011fini veya devretmeyece\u011fini kabul eder.<\/p>\n<h3><strong>12. Veri Gizlili\u011fi (GDPR\/Ki\u015fisel Veriler)<\/strong><\/h3>\n<p><strong>12.1.<\/strong>\u00a0MEFERI, ki\u015fisel verileri i\u015fledi\u011fi \u00f6l\u00e7\u00fcde (\u00f6rne\u011fin, MeCare aktivasyonu veya Shadowalk hesap olu\u015fturma i\u00e7in), y\u00fcr\u00fcrl\u00fckteki veri koruma yasalar\u0131na uygun hareket eder.\u00a0<strong>Genel Veri Koruma Y\u00f6netmeli\u011fi (GDPR)<\/strong>.<\/p>\n<p><strong>12.2.<\/strong> Al\u0131c\u0131, yaln\u0131zca gerekli verileri (\u00f6rne\u011fin, g\u00f6nderim\/aktivasyon i\u00e7in ileti\u015fim bilgileri) sa\u011flamay\u0131 kabul eder ve Son Kullan\u0131c\u0131lardan gerekli onaylar\u0131 ald\u0131\u011f\u0131n\u0131 garanti eder. Veri i\u015fleme ile ilgili daha fazla ayr\u0131nt\u0131 i\u00e7in l\u00fctfen \u015fu adreste bulunan MEFERI Veri \u0130\u015fleme S\u00f6zle\u015fmesine bak\u0131n:\u00a0<a href=\"https:\/\/meferi.com\/tr\/support-services\/legal-center\/data-processing-agreement\/\">https:\/\/meferi.com\/en\/support-services\/legal-center\/data-processing-agreement\/<\/a><\/p>\n<h3><strong>13. Ge\u00e7erli Hukuk ve Uyu\u015fmazl\u0131klar\u0131n \u00c7\u00f6z\u00fcm\u00fc<\/strong><\/h3>\n<p><strong>13.1. Uygulanacak Hukuk.<\/strong>\u00a0Bu \u015eartlar, [\u00fclke ad\u0131] kanunlar\u0131na tabidir.\u00a0<strong>\u00c7in Halk Cumhuriyeti<\/strong>.<\/p>\n<p><strong>13.2. Uyu\u015fmazl\u0131k \u00c7\u00f6z\u00fcm\u00fc.<\/strong><\/p>\n<ul>\n<li><strong>M\u00fczakere:<\/strong>\u00a0Taraflar, anla\u015fmazl\u0131klar\u0131 otuz (30) g\u00fcn i\u00e7inde dostane bir \u015fekilde \u00e7\u00f6zmeye \u00e7al\u0131\u015facaklard\u0131r.<\/li>\n<li><strong>Tahkim:<\/strong>\u00a0\u00c7\u00f6z\u00fcme kavu\u015fturulmamas\u0131 halinde, ihtilaf nihai olarak tahkim yoluyla \u00e7\u00f6z\u00fcmlenecektir.\u00a0<strong>Shenzhen Uluslararas\u0131 Tahkim Mahkemesi (SCIA)<\/strong>\u00a0\u00c7in&#039;in Shenzhen \u015fehrinde. Tahkim dili \u0130ngilizce olacakt\u0131r.<\/li>\n<li><em>Alternatif:<\/em>\u00a0Taraflar, kar\u015f\u0131l\u0131kl\u0131 yaz\u0131l\u0131 anla\u015fma \u00fczerine a\u015fa\u011f\u0131daki se\u00e7eneklerden birini tercih edebilirler:\u00a0<strong>Singapur Uluslararas\u0131 Tahkim Merkezi (SIAC)<\/strong>\u00a0veya\u00a0<strong>Hong Kong Uluslararas\u0131 Tahkim Merkezi (HKIAC)<\/strong>.<\/li>\n<\/ul>\n<h3><strong>14. \u00c7e\u015fitli<\/strong><\/h3>\n<p><strong>14.1. M\u00fccbir Sebep.<\/strong>\u00a0MEFERI, makul kontrol\u00fc d\u0131\u015f\u0131nda kalan olaylardan (\u00f6rne\u011fin, salg\u0131n hastal\u0131klar, sava\u015f, \u00e7ip k\u0131tl\u0131\u011f\u0131, do\u011fal afetler) kaynaklanan gecikmelerden veya performans aksakl\u0131klar\u0131ndan sorumlu de\u011fildir.<\/p>\n<p><strong>14.2. B\u00f6l\u00fcnebilirlik.<\/strong>\u00a0Bu \u015eartlar\u0131n herhangi bir h\u00fckm\u00fcn\u00fcn ge\u00e7ersiz bulunmas\u0131 durumunda, kalan h\u00fck\u00fcmler tam olarak y\u00fcr\u00fcrl\u00fckte kal\u0131r.<\/p>\n<p><strong>14.3. S\u00f6zle\u015fmenin Tamam\u0131.<\/strong>\u00a0Bu \u015eartlar, kabul edilen Fatura\/Sipari\u015f Onay\u0131 ile birlikte, bir Ana S\u00f6zle\u015fme mevcut olmad\u0131\u011f\u0131 s\u00fcrece, taraflar aras\u0131nda belirli i\u015flemle ilgili t\u00fcm anla\u015fmay\u0131 olu\u015fturur.<\/p>\n<p><!-- notionvc: c623e8c2-325a-4b8c-9957-af89c6e0f62d --><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"MEFERI Global Terms and Conditions of Sale Effective Date: 2025.12.08 IMPORTANT NOTICE: THIS DOCUMENT CONSTITUTES A PUBLIC OFFER. BY SUBMITTING A PURCHASE ORDER, ACCEPTING A QUOTATION, OR REMITTING PAYMENT AGAINST AN INVOICE ISSUED BY MEFERI TECHNOLOGIES CO., LTD. OR ITS AFFILIATES, THE BUYER AGREES TO BE BOUND BY THESE TERMS AND CONDITIONS. 1. Applicability and [...]","protected":false},"author":20,"featured_media":0,"parent":1478,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"class_list":["post-14024","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/meferi.com\/tr\/wp-json\/wp\/v2\/pages\/14024","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meferi.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meferi.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meferi.com\/tr\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/meferi.com\/tr\/wp-json\/wp\/v2\/comments?post=14024"}],"version-history":[{"count":0,"href":"https:\/\/meferi.com\/tr\/wp-json\/wp\/v2\/pages\/14024\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/meferi.com\/tr\/wp-json\/wp\/v2\/pages\/1478"}],"wp:attachment":[{"href":"https:\/\/meferi.com\/tr\/wp-json\/wp\/v2\/media?parent=14024"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/meferi.com\/tr\/wp-json\/wp\/v2\/industry?post=14024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}