{"id":1681,"date":"2025-08-09T15:14:55","date_gmt":"2025-08-09T12:14:55","guid":{"rendered":"https:\/\/meferi.pontima.ru\/?page_id=1681"},"modified":"2025-08-29T19:56:38","modified_gmt":"2025-08-29T16:56:38","slug":"contact-support","status":"publish","type":"page","link":"https:\/\/meferi.com\/pt\/contact-meferi\/contact-support\/","title":{"rendered":"Entre em contato com o suporte"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row row top-row gradient-container-1 vc_custom_1754741485176 text-left wpb_custom_034b39d9bc6c6b310d69e39f0ccf274f\"><div class=\"gradient-column-1 vc_column_container col-md-12\"><div class=\"wpb_wrapper vc_column-inner\"><div id=\"ultimate-heading-189469f3bcac3906d\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-189469f3bcac3906d uvc-3578\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-189469f3bcac3906d h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;\">Entre em contato com o suporte especializado da MEFERI<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-189469f3bcac3906d .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<div class=\"tips\" data-v-6effc0f1=\"\">Enfrentando desafios t\u00e9cnicos?<\/div>\n<div class=\"tips\" data-v-6effc0f1=\"\">Preencha o formul\u00e1rio abaixo para entrar em contato com um especialista de suporte da MEFERI que o ajudar\u00e1 rapidamente.<\/div>\n<p><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row row top-row gradient-container-2 vc_custom_1755694885085 wpb_custom_034b39d9bc6c6b310d69e39f0ccf274f\"><div class=\"gradient-column-2 vc_column_container col-md-12\"><div class=\"wpb_wrapper vc_column-inner\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1680-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1680\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt\/wp-json\/wp\/v2\/pages\/1681#wpcf7-f1680-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Formul\u00e1rio de contato\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/pt\/wp-json\/wp\/v2\/pages\/1681#wpcf7-f1680-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1680\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1680-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"cf7-row\">\n<span id=\"wpcf7-69f3bcac3bbd2-wrapper\" class=\"wpcf7-form-control-wrap honeypot-142-wrap\" ><input type=\"hidden\" name=\"honeypot-142-time-start\" value=\"1777581228\"><input type=\"hidden\" name=\"honeypot-142-time-check\" value=\"8\"><input id=\"wpcf7-69f3bcac3bbd2-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"honeypot-142\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"off\" \/><\/span>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Primeiro nome*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n    <\/div>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Sobrenome*\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"cf7-row\">\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n    <\/div>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Telefone\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"cf7-row\">\n    <div class=\"cf7-col\"><span class=\"wpcf7-form-control-wrap\" data-name=\"preferred-language\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"preferred-language\"><option value=\"Preferred language\">Idioma preferido<\/option><option value=\"English\">Ingl\u00eas<\/option><option value=\"Spanish\">Espanhol<\/option><option value=\"Portuguese\">Portugu\u00eas<\/option><option value=\"German\">Alem\u00e3o<\/option><option value=\"French\">Franc\u00eas<\/option><option value=\"Italian\">italiano<\/option><option value=\"Turkish\">turco<\/option><option value=\"Polish\">polon\u00eas<\/option><option value=\"Russian\">russo<\/option><option value=\"Arabic\">\u00e1rabe<\/option><option value=\"Chinese\">chin\u00eas<\/option><option value=\"Japanese\">japon\u00eas<\/option><option value=\"Korean\">coreano<\/option><option value=\"Vietnamese\">vietnamita<\/option><option value=\"Hindi\">hindi<\/option><option value=\"Other\">Outro<\/option><\/select><\/span><\/div>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nome da empresa*\" value=\"\" type=\"text\" name=\"company-name\" \/><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"cf7-row\">\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"company-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" placeholder=\"E-mail da empresa\" value=\"\" type=\"email\" name=\"company-email\" \/><\/span>\n    <\/div>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"company-website\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-url wpcf7-text wpcf7-validates-as-url\" aria-invalid=\"false\" placeholder=\"Site da empresa\" value=\"\" type=\"url\" name=\"company-website\" \/><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"cf7-row\">\n    <div class=\"cf7-col\"><span class=\"wpcf7-form-control-wrap\" data-name=\"project-industry\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"project-industry\"><option value=\"Project Industry\">Ind\u00fastria de Projetos<\/option><option value=\"Retail\">Varejo<\/option><option value=\"Manufacturing\">Fabrica\u00e7\u00e3o<\/option><option value=\"Transportation and Logistics\">Transporte e Log\u00edstica<\/option><option value=\"Healthcare\">Assist\u00eancia m\u00e9dica<\/option><option value=\"Hospitality\">Hospitalidade<\/option><option value=\"Government and Public Sector\">Governo e Setor P\u00fablico<\/option><option value=\"Other\">Outro<\/option><\/select><\/span><\/div>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"company-type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"company-type\"><option value=\"Company Type*\">Tipo de empresa*<\/option><option value=\"Distributor\">Distribuidor<\/option><option value=\"Reseller\">Revendedor<\/option><option value=\"Independent Software Vendor (ISV)\">Fornecedor Independente de Software (ISV)<\/option><option value=\"Systems\/Solutions Integrator (SI)\">Integrador de Sistemas\/Solu\u00e7\u00f5es (SI)<\/option><option value=\"Repair Specialist\">Especialista em reparos<\/option><option value=\"Other\">Outro<\/option><\/select><\/span><\/div>\n<\/div>\n\n<div class=\"cf7-row\">\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"role\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"role\"><option value=\"Your Role in This Inquiry*\">Seu papel nesta investiga\u00e7\u00e3o*<\/option><option value=\"Decision-Maker\">Tomador de decis\u00f5es<\/option><option value=\"Delegated\">Delegado<\/option><option value=\"Other\">Outro<\/option><\/select><\/span>\n    <\/div>\n    <div class=\"cf7-col\"><span class=\"wpcf7-form-control-wrap\" data-name=\"product-selection\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"product-selection\"><option value=\"Product Category Selection\">Sele\u00e7\u00e3o da categoria de produto<\/option><option value=\"Mobile Computers\">Computadores m\u00f3veis<\/option><option value=\"Barcode Scanners\">Leitores de c\u00f3digo de barras<\/option><option value=\"Printers\">Impressoras<\/option><option value=\"Tablets and PC\">Tablets e PC<\/option><option value=\"POS\">POS<\/option><option value=\"AIDC Solutions\">Solu\u00e7\u00f5es AIDC<\/option><option value=\"Software\">Software<\/option><option value=\"Services\">Servi\u00e7os<\/option><option value=\"Others\">Outros<\/option><\/select><\/span><\/div>\n<\/div>\n\n<p>Descreva detalhadamente sua solicita\u00e7\u00e3o de suporte abaixo. Se o seu problema exigir acompanhamento cont\u00ednuo ou se voc\u00ea precisar de assist\u00eancia mais abrangente, considere abrir um ticket em nosso suporte. <a href=\"https:\/\/helpdesk.meferi.com\/\" target=\"_blank\">Central de Ajuda<\/a><\/p>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Digite seu problema ou d\u00favida aqui.\" name=\"message\"><\/textarea><\/span>\n<br><br>\n<div class=\"cf7-checkbox\">\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"subscribe\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"subscribe[]\" value=\"Subscribe to MEFERI\u2019s updates on new products, market trends, and offers. Unsubscribe at any time.\" \/><span class=\"wpcf7-list-item-label\">Assine as atualiza\u00e7\u00f5es da MEFERI sobre novos produtos, tend\u00eancias de mercado e ofertas. Cancele a assinatura a qualquer momento.<\/span><\/label><\/span><\/span><\/span>\n<\/div>\n<div class=\"cf7-acceptance\">\n    Eu concordo com o &nbsp; <a href=\"\/pt\/privacy-policy\/\" target=\"_blank\"> pol\u00edtica de Privacidade <\/a> &nbsp; e consentir que a MEFERI processe meus dados para responder \u00e0 minha consulta.\n<\/div>\n<br>\n<div class=\"cf7-row\">\n    <div class=\"cf7-submit\">\n    <input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"\u2714 Enviar\" \/>\n<\/div>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>\u0394<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"33\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"pt\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Connect with MEFERI Expert Support Facing Technical Challenges? Fill Out the Form Below to Get in Touch With a MEFERI Support Specialist Who Will Assist You Swiftly. Preferred languageEnglishSpanishPortugueseGermanFrenchItalianTurkishPolishRussianArabicChineseJapaneseKoreanVietnameseHindiOther Project IndustryRetailManufacturingTransportation and LogisticsHealthcareHospitalityGovernment and Public SectorOther Company Type*DistributorResellerIndependent Software Vendor (ISV)Systems\/Solutions Integrator (SI)Repair SpecialistOther Your Role in This Inquiry*Decision-MakerDelegatedOther Product Category SelectionMobile ComputersBarcode ScannersPrintersTablets and [...]","protected":false},"author":2,"featured_media":8452,"parent":506,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"class_list":["post-1681","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/meferi.com\/pt\/wp-json\/wp\/v2\/pages\/1681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meferi.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meferi.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meferi.com\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/meferi.com\/pt\/wp-json\/wp\/v2\/comments?post=1681"}],"version-history":[{"count":0,"href":"https:\/\/meferi.com\/pt\/wp-json\/wp\/v2\/pages\/1681\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/meferi.com\/pt\/wp-json\/wp\/v2\/pages\/506"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meferi.com\/pt\/wp-json\/wp\/v2\/media\/8452"}],"wp:attachment":[{"href":"https:\/\/meferi.com\/pt\/wp-json\/wp\/v2\/media?parent=1681"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/meferi.com\/pt\/wp-json\/wp\/v2\/industry?post=1681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}