{"id":1681,"date":"2025-08-09T15:14:55","date_gmt":"2025-08-09T12:14:55","guid":{"rendered":"https:\/\/meferi.pontima.ru\/?page_id=1681"},"modified":"2025-08-29T19:56:38","modified_gmt":"2025-08-29T16:56:38","slug":"contact-support","status":"publish","type":"page","link":"https:\/\/meferi.com\/fr\/contact-meferi\/contact-support\/","title":{"rendered":"Contacter le support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row row top-row gradient-container-1 vc_custom_1754741485176 text-left wpb_custom_034b39d9bc6c6b310d69e39f0ccf274f\"><div class=\"gradient-column-1 vc_column_container col-md-12\"><div class=\"wpb_wrapper vc_column-inner\"><div id=\"ultimate-heading-283869f4367c75cd1\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-283869f4367c75cd1 uvc-8051\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-283869f4367c75cd1 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;\">Connectez-vous avec le support expert MEFERI<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-283869f4367c75cd1 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<div class=\"tips\" data-v-6effc0f1=\"\">Vous \u00eates confront\u00e9 \u00e0 des d\u00e9fis techniques ?<\/div>\n<div class=\"tips\" data-v-6effc0f1=\"\">Remplissez le formulaire ci-dessous pour entrer en contact avec un sp\u00e9cialiste du support MEFERI qui vous aidera rapidement.<\/div>\n<p><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row row top-row gradient-container-2 vc_custom_1755694885085 wpb_custom_034b39d9bc6c6b310d69e39f0ccf274f\"><div class=\"gradient-column-2 vc_column_container col-md-12\"><div class=\"wpb_wrapper vc_column-inner\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1680-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1680\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/1681#wpcf7-f1680-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/1681#wpcf7-f1680-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1680\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1680-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"cf7-row\">\n<span id=\"wpcf7-69f4367c7900a-wrapper\" class=\"wpcf7-form-control-wrap honeypot-142-wrap\" ><input type=\"hidden\" name=\"honeypot-142-time-start\" value=\"1777612412\"><input type=\"hidden\" name=\"honeypot-142-time-check\" value=\"8\"><input id=\"wpcf7-69f4367c7900a-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"honeypot-142\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"off\" \/><\/span>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pr\u00e9nom*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n    <\/div>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom de famille*\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"cf7-row\">\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n    <\/div>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"T\u00e9l\u00e9phone\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"cf7-row\">\n    <div class=\"cf7-col\"><span class=\"wpcf7-form-control-wrap\" data-name=\"preferred-language\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"preferred-language\"><option value=\"Preferred language\">Langue pr\u00e9f\u00e9r\u00e9e<\/option><option value=\"English\">Anglais<\/option><option value=\"Spanish\">Espagnol<\/option><option value=\"Portuguese\">portugais<\/option><option value=\"German\">Allemand<\/option><option value=\"French\">Fran\u00e7ais<\/option><option value=\"Italian\">italien<\/option><option value=\"Turkish\">turc<\/option><option value=\"Polish\">polonais<\/option><option value=\"Russian\">russe<\/option><option value=\"Arabic\">arabe<\/option><option value=\"Chinese\">Chinois<\/option><option value=\"Japanese\">japonais<\/option><option value=\"Korean\">cor\u00e9en<\/option><option value=\"Vietnamese\">vietnamien<\/option><option value=\"Hindi\">hindi<\/option><option value=\"Other\">Autre<\/option><\/select><\/span><\/div>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom de l&#039;entreprise*\" value=\"\" type=\"text\" name=\"company-name\" \/><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"cf7-row\">\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"company-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" placeholder=\"Courriel de l&#039;entreprise\" value=\"\" type=\"email\" name=\"company-email\" \/><\/span>\n    <\/div>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"company-website\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-url wpcf7-text wpcf7-validates-as-url\" aria-invalid=\"false\" placeholder=\"Site Web de l&#039;entreprise\" value=\"\" type=\"url\" name=\"company-website\" \/><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"cf7-row\">\n    <div class=\"cf7-col\"><span class=\"wpcf7-form-control-wrap\" data-name=\"project-industry\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"project-industry\"><option value=\"Project Industry\">Industrie des projets<\/option><option value=\"Retail\">Vente au d\u00e9tail<\/option><option value=\"Manufacturing\">Fabrication<\/option><option value=\"Transportation and Logistics\">Transport et logistique<\/option><option value=\"Healthcare\">soins de sant\u00e9<\/option><option value=\"Hospitality\">Hospitalit\u00e9<\/option><option value=\"Government and Public Sector\">Gouvernement et secteur public<\/option><option value=\"Other\">Autre<\/option><\/select><\/span><\/div>\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"company-type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"company-type\"><option value=\"Company Type*\">Type d&#039;entreprise*<\/option><option value=\"Distributor\">Distributeur<\/option><option value=\"Reseller\">Revendeur<\/option><option value=\"Independent Software Vendor (ISV)\">Fournisseur de logiciels ind\u00e9pendant (ISV)<\/option><option value=\"Systems\/Solutions Integrator (SI)\">Int\u00e9grateur de syst\u00e8mes\/solutions (IS)<\/option><option value=\"Repair Specialist\">Sp\u00e9cialiste en r\u00e9paration<\/option><option value=\"Other\">Autre<\/option><\/select><\/span><\/div>\n<\/div>\n\n<div class=\"cf7-row\">\n    <div class=\"cf7-col\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"role\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"role\"><option value=\"Your Role in This Inquiry*\">Votre r\u00f4le dans cette enqu\u00eate*<\/option><option value=\"Decision-Maker\">D\u00e9cideur<\/option><option value=\"Delegated\">D\u00e9l\u00e9gu\u00e9<\/option><option value=\"Other\">Autre<\/option><\/select><\/span>\n    <\/div>\n    <div class=\"cf7-col\"><span class=\"wpcf7-form-control-wrap\" data-name=\"product-selection\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"product-selection\"><option value=\"Product Category Selection\">S\u00e9lection de cat\u00e9gorie de produits<\/option><option value=\"Mobile Computers\">Ordinateurs portables<\/option><option value=\"Barcode Scanners\">Scanners de codes-barres<\/option><option value=\"Printers\">Imprimantes<\/option><option value=\"Tablets and PC\">Tablettes et PC<\/option><option value=\"POS\">POS<\/option><option value=\"AIDC Solutions\">Solutions AIDC<\/option><option value=\"Software\">Logiciel<\/option><option value=\"Services\">Services<\/option><option value=\"Others\">Autres<\/option><\/select><\/span><\/div>\n<\/div>\n\n<p>Veuillez fournir une description d\u00e9taill\u00e9e de votre demande d&#039;assistance ci-dessous. Si votre probl\u00e8me n\u00e9cessite un suivi continu ou une assistance plus approfondie, pensez \u00e0 cr\u00e9er un ticket sur notre <a href=\"https:\/\/helpdesk.meferi.com\/\" target=\"_blank\">Service d&#039;assistance<\/a><\/p>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Saisissez votre probl\u00e8me ou votre question ici.\" name=\"message\"><\/textarea><\/span>\n<br><br>\n<div class=\"cf7-checkbox\">\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"subscribe\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"subscribe[]\" value=\"Subscribe to MEFERI\u2019s updates on new products, market trends, and offers. Unsubscribe at any time.\" \/><span class=\"wpcf7-list-item-label\">Abonnez-vous aux actualit\u00e9s de MEFERI concernant les nouveaux produits, les tendances du march\u00e9 et les offres. Vous pouvez vous d\u00e9sabonner \u00e0 tout moment.<\/span><\/label><\/span><\/span><\/span>\n<\/div>\n<div class=\"cf7-acceptance\">\n    Je suis d&#039;accord avec le &nbsp; <a href=\"\/fr\/privacy-policy\/\" target=\"_blank\"> politique de confidentialit\u00e9 <\/a> &nbsp; et je consens \u00e0 ce que MEFERI traite mes donn\u00e9es pour r\u00e9pondre \u00e0 ma demande.\n<\/div>\n<br>\n<div class=\"cf7-row\">\n    <div class=\"cf7-submit\">\n    <input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"\u2714 Soumettre\" \/>\n<\/div>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>\u0394<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"187\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Connect with MEFERI Expert Support Facing Technical Challenges? Fill Out the Form Below to Get in Touch With a MEFERI Support Specialist Who Will Assist You Swiftly. Preferred languageEnglishSpanishPortugueseGermanFrenchItalianTurkishPolishRussianArabicChineseJapaneseKoreanVietnameseHindiOther Project IndustryRetailManufacturingTransportation and LogisticsHealthcareHospitalityGovernment and Public SectorOther Company Type*DistributorResellerIndependent Software Vendor (ISV)Systems\/Solutions Integrator (SI)Repair SpecialistOther Your Role in This Inquiry*Decision-MakerDelegatedOther Product Category SelectionMobile ComputersBarcode ScannersPrintersTablets and [...]","protected":false},"author":2,"featured_media":8452,"parent":506,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"class_list":["post-1681","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/meferi.com\/fr\/wp-json\/wp\/v2\/pages\/1681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meferi.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meferi.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meferi.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/meferi.com\/fr\/wp-json\/wp\/v2\/comments?post=1681"}],"version-history":[{"count":0,"href":"https:\/\/meferi.com\/fr\/wp-json\/wp\/v2\/pages\/1681\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/meferi.com\/fr\/wp-json\/wp\/v2\/pages\/506"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meferi.com\/fr\/wp-json\/wp\/v2\/media\/8452"}],"wp:attachment":[{"href":"https:\/\/meferi.com\/fr\/wp-json\/wp\/v2\/media?parent=1681"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/meferi.com\/fr\/wp-json\/wp\/v2\/industry?post=1681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}